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2019-2020 employment trends for the aged care sector

Aged care training course

Our strides in research and medical technology, improved living conditions and access to public health care system has all contributed to longer life expectancies in Australia. The Australian Human Rights Commission expects the number of Australians aged 65 and over will make up 22.9% of the population by 2055.

While reaching our golden years is something to be celebrated, it does increase the demand for skilled aged care service workers. The sector is valued at AU$20 billion and employs over 224,000 staff across 1800 businesses nation-wide. The latest data from SEEK has also seen jobs in healthcare and medical increase 9% year on year.

Connie Fitzpatrick, Director at Frontline Health Recruitment has seen a strong demand for quality candidates across all areas of the aged care sector. “This is a 24/7 industry and employers need to focus on their culture to attract and retain the best talent,” she said in a recent interview.

What kind of education is required for aged care work?

Post-secondary school education is recommended in this field, and there has been a strong rise in the number of people studying health related courses, which has almost doubled over the past decade. Students can study VET courses specifically for aged care such as a Certificate III in Individual Support, Certificate IV in Ageing Support or Diploma in Nursing.

Current state of the industry and workforce challenges

The Royal Commission into the standard of aged care quality and safety will be looking at how older people are cared for and what needs to change in order to make care services better. This came about after disturbing cases of elder abuse in health facilities came to light in an investigation by the ABC. Commissioner Lynelle Briggs said the themes included in the Royal Commission would likely include “quality and safety, access and inclusion, young people with disability, interfaces and transition, future challenges and opportunities to deliver in a sustainable way.”

The Royal Commission is putting industry standards in the spotlight, with many job advertisements calling for higher quality candidates that they can retain for long periods by offering opportunities for upskilling within the business.

Roles expected to boom and expected annual salary

Based of SEEK data, here’s what you can expect to make across a range of roles. The roles selected are just some of the types expected to boom over the next 10 years.

  • Managers: There is an increasing number of managerial roles across operations and regional, which are offering salaries of over $100,000 and up to $220,000, which is great news if you’re planning to work your way up in the industry
  • Personal Carers: While automation is replacing many functions of roles in other industries, those in carer positions have nothing to worry about. There will always be a need for carers and technology will only help provide a better level of care. If you’re entering into a carer role for the first time you can expect to earn around $45,000 salary or $24 – $35 per hour for part time or casual positions.
  • Case Managers: Many health professionals, including registered nurses, are moving into Case Managerial roles, which helps a small group of clients enact their care plans. The average salary for a Case Manager in aged care is $72,607

Domestic workers: These workers make up 20% of the aged care industry and includes the cooks, food service assistants, cleaning and laundry, administration and roles involved with the operational side of running an aged care business.

Many students have relied on MLR Training Services for success!


Here are some of their stories.

I am currently working in the aged care industry, and decided to upskill to certificate IV through MLR Training. I found them very professional and supportive in helping me gain credit to apply for certificate IV. It was easily done and completed in no time. I highly recommend.
I completed my certificate 4 with MLR Training in the face to face class. The trainers were very helpful, and the content was presented in a way I could understand. They were always happy to answer questions I had and ensured I got my assessments done. They made the environment comfortable and enjoyable to come to class, they did roleplays and hands on activities which was helpful to learn. When I completed my 120 hours of placement, I was able to gain a position within the same facility. I would not have been able to complete this course without the help of the trainers and administration staff. I would recommend this company to anyone wanting a job in aged care.
I was working in the aged care industry with a certificate 3 and wanted to upgrade my skills. MLR Training offered an on-site certificate 4 upgrade. The trainers were very helpful and always answered any questions I had. The administration workers made enrolling very quick and easy. I now continue to work within the aged care industry and would recommend MLR Training to anyone wanting to work in this industry.
I was working in the aged care industry and wanted to upgrade my skills and qualifications by completing my Cert 4 in ageing support. I did face to face classes with MLR and found the trainers to be extremely supportive and motivating. The course content was presented in a way that was easy to understand and both trainers were there to assist whenever I needed help. I would highly recommend MLR to anyone wanting to pursue a career in aged care.
I completed my Certificate 4 upgrade from a certificate 3 with MLR Training and it was the most amazing experience. My trainer was extremely helpful and supportive. No question was a stupid question. Help was always available whenever I needed it. As I have been working in the Aged Care industry for 10 years so far, I will be using MLR to continue my up skilling in the future. Thank you MLR.
I completed my certificate 4 upgrade with MLR Training, and it was a great experience for myself. The trainers were very bubbly and made the process very enjoyable. They always answered my questions and helped when I needed it. I currently work in the aged care industry and with the help of MLR I was able to gain more knowledge around this area of work. I would recommend MLR Training.
I completed my certificate 4 with MLR Training and it was a wonderful experience. My trainers were supportive and encouraging throughout the course, they answered all questions I had and were there to help when needed. After the completion of the course I gained a position in community care and really enjoy my job. I would recommend MLR Training to anyone wanting to start a career in aged care.
I completed my certificate 4 with MLR training within their face to face class option. I was not sure what to expect when I started the course, but it was nothing short of an amazing experience. The trainers made the experience enjoyable always made the classroom an open and comfortable place to be. They delivered the content in a way everyone could understand catering for everyone’s learning needs. After the completion of my placement I gained a position at the facility I completed my hours. I would definitely recommend MLR Training to anyone looking at working within the aged care industry.

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