CHC33015 Certificate III Individual Support

MLR Training Services is approved to deliver these nationally recognized training programs on behalf of Help Training Institute (RTO 1653).


Aged Care workers are in high demand, with Aged Care one of the fastest growing industries in Australia.

This is the course to complete to Help start your new career within the Aged Care Industry.


Course Overview

CHC33015 Certificate III in Individual Support  is offered at MLR Training Services.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

You will learn transferable skills such as communication, working with diverse people, understanding the ageing person and understanding healthy bodies and systems. These skills can be applied throughout your learning pathway but also in your day to day life.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.



At MLR Training Services we are pleased to offer this course as classroom, face to face learning and blended learning option.

Face to Face: Classroom based learning with practical hands on experience in both simulated environment and/or work placement.

Blended: Online learning with scheduled practical workshops

Online: Online learning only.



MLR Training Services schedules completion of this course within 15 weeks, including 120 hours of mandatory work placement.



There are no formal academic entry requirements for this course.

Successful applicants would need to

  • Pass a level of language, literacy and numeracy suitable for a Certificate III course
  • Handle the physical aspects of the role
  • Have a passion for the aged and elderly



A clear Criminal History check is required prior to commencing mandatory Work Placement hours.

MLR Training Services has already established working relationships with a number of registered facilities. They are ready and waiting to take the next round of students for mandatory 120 hours of hands-on work placement.


Skill Recognition – RPL

Recognition of Prior Learning

Did you know that your current skills, knowledge and experience can help you get a qualification, contact MLR Training Services today to find out more!



Upon successful completion of CHC33015 Certificate III Individual Support, there are many business and future pathway options.

  • Home Respite Worker
  • Support Worker
  • Care Assistant
  • Nurse’s Aide
  • Care Services Employee
  • Residential Aged Care Worker


Further Study Options

CHC43015 Certificate IV Ageing Support

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CHC33015 Certificate III in Individual Support is offered at MLR Training Services.


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modules – 7 Core Units + 6 Elective Units

CHCDIV001 – Work with diverse people

CHCLEG001 – Work legally and ethically

CHCCOM005 – Communicate and work in health or community services

HLTAAP001 – Recognise healthy body systems

HLTWHS002 – Follow safe work practices for direct client care

CHCCCS015 – Provide individualised support

CHCCCS023 – Support independence and wellbeing

CHCCCS011 – Meet personal support needs (e)

CHCAGE005 – Provide support to people living with dementia (e)

CHCCCS025 – Support relationships with carers and families (e)

CHCDIS007 – Facilitate the empowerment of people with a disability (e)

HLTINF001 – Comply with infection prevention and control policies and procedures (e)

CHCMHS001 – Work with people with mental health issues (e)

Potential Career Pathways

Home Respite Worker

Support Worker

Care Assistant

Nurse’s Aide

Care Services Employee

Residential Aged Care Worker

Many students have relied on MLR Training Services for success!

Here are some of their stories.

I am currently working in the aged care industry, and decided to upskill to certificate IV through MLR Training. I found them very professional and supportive in helping me gain credit to apply for certificate IV. It was easily done and completed in no time. I highly recommend.
I completed my certificate 4 with MLR Training in the face to face class. The trainers were very helpful, and the content was presented in a way I could understand. They were always happy to answer questions I had and ensured I got my assessments done. They made the environment comfortable and enjoyable to come to class, they did roleplays and hands on activities which was helpful to learn. When I completed my 120 hours of placement, I was able to gain a position within the same facility. I would not have been able to complete this course without the help of the trainers and administration staff. I would recommend this company to anyone wanting a job in aged care.
I was working in the aged care industry with a certificate 3 and wanted to upgrade my skills. MLR Training offered an on-site certificate 4 upgrade. The trainers were very helpful and always answered any questions I had. The administration workers made enrolling very quick and easy. I now continue to work within the aged care industry and would recommend MLR Training to anyone wanting to work in this industry.
I was working in the aged care industry and wanted to upgrade my skills and qualifications by completing my Cert 4 in ageing support. I did face to face classes with MLR and found the trainers to be extremely supportive and motivating. The course content was presented in a way that was easy to understand and both trainers were there to assist whenever I needed help. I would highly recommend MLR to anyone wanting to pursue a career in aged care.
I completed my Certificate 4 upgrade from a certificate 3 with MLR Training and it was the most amazing experience. My trainer was extremely helpful and supportive. No question was a stupid question. Help was always available whenever I needed it. As I have been working in the Aged Care industry for 10 years so far, I will be using MLR to continue my up skilling in the future. Thank you MLR.
I completed my certificate 4 upgrade with MLR Training, and it was a great experience for myself. The trainers were very bubbly and made the process very enjoyable. They always answered my questions and helped when I needed it. I currently work in the aged care industry and with the help of MLR I was able to gain more knowledge around this area of work. I would recommend MLR Training.
I completed my certificate 4 with MLR Training and it was a wonderful experience. My trainers were supportive and encouraging throughout the course, they answered all questions I had and were there to help when needed. After the completion of the course I gained a position in community care and really enjoy my job. I would recommend MLR Training to anyone wanting to start a career in aged care.
I completed my certificate 4 with MLR training within their face to face class option. I was not sure what to expect when I started the course, but it was nothing short of an amazing experience. The trainers made the experience enjoyable always made the classroom an open and comfortable place to be. They delivered the content in a way everyone could understand catering for everyone’s learning needs. After the completion of my placement I gained a position at the facility I completed my hours. I would definitely recommend MLR Training to anyone looking at working within the aged care industry.

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